Mybidu has a friendly return and refund policy to ensure your online purchase is free of stress.
We offer 100% Buyer Protection Program for our valued customers.
We do not release your payment to the seller till the products are received by you and you are happy with it.
We are always with you, before your purchase and after your purchase.
We are not perfect but we have ensured hard that our refund/return policies do not bring any ugly surprises to you post your purchase.

Our “Buyer Protection Program" allows for easy returns and refunds for and by our sellers:
1. Products which you received in "Damaged/Defective/Broken" condition.
2. Products not as per description/photo on the website.
3. Any other conditions placed on each product by the vendor from time to time.

All the products must be returned in the original condition they were received in along with any bills and labels.
Please follow the below given steps to register your dispute within 7 days of receipt of the product.
Disputes registered after 7 days of delivery may not be entertained by sellers.
Consumable products like food and beverages, bath and beauty products and bulky items like furniture/statues/paintings/temples (mandir) cannot be returned.
Custom stitched products cannot be returned.
Our “Buyer Protection Program" allows for easy cancellation and refunds for and by our sellers: Mybidu allows customers to cancel the order placed within one hour of the order placed by the customer.
You need to register your dispute by sending email to customercare@mybidu.com with images of broken/defective/damaged products by same day of delivery.
We need photos of the damaged/defective/different products received so that we can defend your dispute with relevant seller.
Please mention your order number in the email.

After the seller reviews your return request, you will receive an e-mail with instructions on resolution or return of your item. Please allow the seller three days to respond to your return request and provide instructions on returning your item. We recommend using an online traceable courier service for returning your items.
Please allow 3 business days for your seller to address the issue and provide instructions for your return/ resolution.
If the seller does not respond even after 3 business days, or if your issue is not addressed to your satisfaction, you can submit the dispute by sending email to customercare@mybidu.com and we will ensure you get timely resolution to your dispute.
If customer paid twice for one transaction, the one transaction amount will be refunded via same source within 15 to 20 working days.
When you're returning an item that was damaged/ defective or due to an error on the seller's part, you will be compensated for return courier charges.
You will be paid flat INR. 100/-. Please pack well when you are returning the product so that it reaches the seller in good condition.
The amount you paid for the product plus any shipping paid at the time of order will be directly refunded back to your bank account/credit card/debit card within 15 working days of refund.
We can refund you when the seller notifies us of the receipt of the item back from you or the online tracking shows as delivered to the seller address.
Remember that items have to be returned to sellers directly by you.
Once the seller notifies us of the receipt of the return item, we will credit the amount back to you within 15 working days (does not include Saturdays, Sundays and Bank Holidays or any public holidays from time to time).
All items are carefully packaged as to avoid any form of damage.


  •  FREE SHIPPING OVER 500
  •  EXCHANGE AND RETURN
  •  SECURE ONLINE SHOPPING
  •  QUICK DELIVERY

CONTACT US

022-22820111
customercare@mybidu.com

403, 4th floor, Kartar Bhavan, Opposite MOD, near Mahadev Mandir, 121 Shaheed Bharat Singh Marg, Colaba, Mumbai-400005.


403, 4th floor, Kartar Bhavan, Opposite MOD, near Mahadev Mandir, 121 Shaheed Bharat Singh Marg, Colaba, Mumbai-400005.

Copyright © 2016 MYBIDU. All Rights Reserved.